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Client Diaries
obiaku & Peure
“It’s been a year in the making, planning our wedding event with Grand Sapphire’s event planner, Aimen. We absolutely loved seeing the transition of our dreams into reality. From the décor to every arrangement, everything was perfect. We can’t thank the Grand Sapphire team enough—both we and our guests were truly impressed and loved every moment.”
- April 2025
Thulasi Thiru-jeyaraj
“I have no words to fully express my experience with Grand Sapphire. From the very first day of working with the team to the conclusion of our event, everything was exceptional. The kitchen staff, security, accommodation—every interaction was handled with such professionalism and care. Every time I called, I was met with support and efficiency. A heartfelt thank you to Kiran and the entire team for making the Uganda Convention 2025 a truly successful and memorable event. We are deeply grateful.”
- July 2025
Benedicta
“I just want to say a very big thank you to Grand Sapphire Hotel & Banqueting for being the most wonderful host for my son’s wedding. They truly made the entire experience amazing. All the planning we did together was carried out perfectly, and on the day, the team was incredibly accommodating to all our requests. The banqueting suites are stunning—from the chandeliers to every little detail, everything was immaculate. Honestly, I would say this is the best wedding venue in London. Our guests had a fantastic time, and so did we. A special thank you to Manager Sheeraz and the entire Grand Sapphire team for making it all unforgettable.”
- April 2025
Ruba Raju
“We are truly delighted with the service provided by the management team. The event exceeded our expectations in every way, and we felt genuinely valued throughout the experience. Nauman and Zara made a concerted effort to ensure our comfort, attending to our needs with great care and professionalism. Their attention to detail and dedication to our and Guest satisfaction contributed significantly to the overall success of the event. We cannot thank them enough for making us feel so important and ensuring everything ran smoothly.”
- June 2025
Gerald
“I have no words to fully express my experience with Grand Sapphire. From the very first day of working with the team to the conclusion of our event, everything was exceptional. The kitchen staff, security, accommodation—every interaction was handled with such professionalism and care. Every time I called, I was met with support and efficiency. A heartfelt thank you to Kiran and the entire team for making the Uganda Convention 2025 a truly successful and memorable event. We are deeply grateful.”
- July 2025
Moji Madandola
“This place is really grand, big parking, beautiful in and out, very friendly staffs good customer service, excellent breakfast, always happy to help with your event to make it unique, good decorations, the toilets are big and spacious very clean, 2 bridal suites with ac /heating, big kitchens, big chiller, bins facilities, beautiful chandeliers with colourful rotating lights, The Manager Nauman Mahmood and Event Manager Sheeraz are so easy to talk to always available to assist very patient, good listeners and supportive. This is the best place in London 100%. A trial will convince you. The best place for any event. Thank you to everyone at Grand Sapphire. I am so grateful for all you have done for us to make our event memorable. God bless you all.”
- March 2025
Hamza & khadija
“Grand Sapphire truly exceeded all expectations for our wedding day. Everything came together perfectly—better than I ever imagined. The team was incredibly organised, courteous, and attentive, ensuring every moment went smoothly. A heartfelt thank you to Nauman, whose dedication and attention to detail brought my vision to life in the most thoughtful way. The food was exceptional, the décor stunning, and the accommodation wonderfully comfortable. It was an unforgettable experience.”
- September 2024
Chandini Tiwari
“I had an amazing experience at Grand Sapphire. My wedding turned out exactly how I wanted it and better! Thanks to the amazing staff who were very organised, polite and attentive and made sure everything went to plan. A special thanks to Nauman who helped plan and make sure every detail was incorporated into my wedding to make it even more special. Food was amazing, decor was beautiful and stay was very comfortable.”
- July 2023
Lily Hoque
“Had my wedding here last month and it was amazing! The service was great and all of the guests loved every part of it. The team were so helpful with the timetable and organising the day which took a massive weight off my shoulders. I would highly recommend this to anyone who is looking.”
- Sep 2023
Segun Sanusi
“Thank you, Grand Sapphire hotel & banqueting for making our wedding a huge success. Thank you everyone at Grand Sapphire, Croydon.Thank you guys!”
- June 2023
Deirdre Hansen
“Celebrated my daughter’s wedding at the Grand Sapphire. The service received before (from Nauman), during the celebrations and after was faultless. The manager in charge, did an excellent job of coordinating, as timings had to be adjusted slightly. The food was excellent. The whole experience was phenomenal. Thank you very much for making my daughter’s wedding a truly memorable one.”
- Oct 2023
Sahar & Fahad
“What a nice place to have a wedding!!! Thank you Grand Sapphire team for making our wedding day venue so much more than we can expected. The decorations was beyond our imagination, the lights, the entrance, the VIP bridal room, the parking space, the staff everything was great. I really recommend this place if you want luxurious style venue and decorations. Just talk to them how you like it to be done, they will do it just like it’s there wedding day.”
- 22 July 2019
ZAHID KHAN
“We received impeccable service from the get-go, especially from Nauman Mehmood (Manager) who comes across very genuine and professional. During the planning of the wedding, our needs were listened to and suitable options were presented to make our wedding a truly special day and a memory of a life time! On the day itself, the itinerary was followed and each part of it transitioned smoothly. The food was tasty and the staff were welcoming and kind.
I would unequivocally recommend the Grand Sapphire for any event you have in mind!”
- 25 July 2021
Karisma & Dhinoshan
“Made our wedding day special and memorable. The Emirates Suite and decor was stunning. A great team, who were so supportive and helpful. Not just on the day itself, but with all the planning too! They went over and beyond to accommodate us. All our guests loved the food. Thank you.”
- 1 Sept 2019
Khurram Rehmani
“I had my wedding reception at the Grand Sapphire in the Rhubarb Suite. Despite Covid uncertainty, Nauman, Suleman and Zara made the experience a breeze and my Wife and I were not stressed or under pressure at any time. Mois, our event manager was extremely helpful, fulfilling every change and overlooking all the details. Nauman who helped booked our hall was patient with the rescheduling of our event 3 times and suggested new dates where possible and was very accommodating. The food on the day was nothing short but perfect and tasted exactly as promised. It’s a rare delicacy to get restaurant style food at your wedding for your guests but Spice Village can deliver. All in all our 90 guests were in awe of the decor and management as it’s rare for an Asian wedding to run so smooth. A big thank you to Nauman and the team, and for anyone who is hesitant upon choosing the Grand Sapphire, you have nothing to fear in having your big day here. Additional note is the Hotel is a great addition for guests and family who are travelling, we occupied the executive suite and 3 other rooms which everyone really appreciated. It’s a clever addition and a must if you are not going away on honeymoon straight after your event. 10/10”
- 19th Aug 2021
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