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Meet our team
We are a team of people representing diverse nationalities, who love what we do and care enormously for our guests and communities – it’s our staff who receive the most compliments from guests. With an exceptional employee satisfaction rate of 90%, we continue to look for ways to improve the Grand Sapphire experience for our people – and our guests. The Grand Sapphire Code of Conduct sets out our key work practices, including our commitment to non-discrimination, diversity and equal opportunities.
Name
Designation
I have been the Operations Manager in the Food & Beverage department at this wonderful mansion house property since 2009, having previously spent three years at our sister property The Egerton House Hotel. The ethos of generous hospitality is one to which we undoubtedly live up to. From dietary requirements to special dishes, I am here to ensure that your dining experience with us is exceptional.
Name
Designation
I have been the Operations Manager in the Food & Beverage department at this wonderful mansion house property since 2009, having previously spent three years at our sister property The Egerton House Hotel. The ethos of generous hospitality is one to which we undoubtedly live up to. From dietary requirements to special dishes, I am here to ensure that your dining experience with us is exceptional.
Name
Designation
I have been the Operations Manager in the Food & Beverage department at this wonderful mansion house property since 2009, having previously spent three years at our sister property The Egerton House Hotel. The ethos of generous hospitality is one to which we undoubtedly live up to. From dietary requirements to special dishes, I am here to ensure that your dining experience with us is exceptional.
Name
Designation
I have been the Operations Manager in the Food & Beverage department at this wonderful mansion house property since 2009, having previously spent three years at our sister property The Egerton House Hotel. The ethos of generous hospitality is one to which we undoubtedly live up to. From dietary requirements to special dishes, I am here to ensure that your dining experience with us is exceptional.
Our Values
Ownership
Thinking like entrepreneurs, we embrace our roles and responsibilities. We commit to tasks , goals and promote accountability through empowerment.
Passion
Passionate about our industry and enthusiastic about everything we do, we go the extra mile – beyond what is expected and required – and exude contagious, positive energy.
Collaboration
Excited about teamwork, we contribute to collective goals and recognize and celebrate our shared successes.
Innovation
Boundaries are there to be pushed. We are open minded, curious, and daring. We listen well before trying out new ideas.
Transparency
Mutual respect and honesty create a healthy environment. We are committed to truthful and transparent communication at every level. We stand up for one another, and what we believe in.
Ownership
Thinking like entrepreneurs, we embrace our roles and responsibilities. We commit to tasks , goals and promote accountability through empowerment.
Passion
Passionate about our industry and enthusiastic about everything we do, we go the extra mile – beyond what is expected and required – and exude contagious, positive energy.
Collaboration
Excited about teamwork, we contribute to collective goals and recognize and celebrate our shared successes.
Innovation
Boundaries are there to be pushed. We are open minded, curious, and daring. We listen well before trying out new ideas.
Transparency
Mutual respect and honesty create a healthy environment. We are committed to truthful and transparent communication at every level. We stand up for one another, and what we believe in.
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